- Why are we not receiving candidate applications and/or invitation emails?
- Your company's spam filters and security settings may be blocking them. Please ask your IT colleagues to allow the email domain 'http://workablemail.com'.
- I’m getting a 'Forbidden' error while trying to access my account. What can I do?
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You might be logged in to another account/session of a Workable product with (another) email.
- Click here to log out from all instances of Workable.
- Then log back in; if you click the last magic link again, you will be directed to request a new one, as described earlier.
- I’m getting a 'Too many requests' error while trying to access my account. What can I do?
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The "Too many requests" error usually occurs when your browser does not allow third-party cookies. Please enable third-party cookies in your browser settings by following the instructions for your browser:
- My magic link keeps expiring, and I can't login. What can I do?
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The reason a magic link would show as expired is because:
- It has simply been used, so you need to request a new one
- Your email tenant's firewall expires links before you click on them for safety reasons (most likely for Microsoft Users)